The success of Finance and Administration relies on the effort, dedication and intelligence of its team members. We uphold the highest standards and ethics. We adhere to 10 Core Values to guide our daily operations, the way we treat our colleagues, deal with our strategic partners, and how we deliver results.

• 1. Alignment

We are committed to supporting the achievement of the Capricorn’s goals and are fully aligned with its strategic priorities. The goals serve as the framework by which we operate and make decisions. We accomplish priorities today without sacrificing our ability to meet the environmental, economic and societal needs of the future.

• 2. Collaboration

We work as engaged partners with all areas of the Investment. We openly share information, knowledge, and best practices across the organisation with the realisation that we are dependent on each other for the Investors success.

• 3. Service

We view ourselves as service centres in support of the investment mission. We respect divisional autonomy and acknowledge each investor’s unique requirements for success. We anticipate the needs of those we serve and offer proactive and flexible solutions. We take lapses in our service delivery personally and work expeditiously to make corrections.

• 4. Transparency

We readily and openly provide information. We proactively communicate our work status, priorities, and deadlines. We make clear the rationale for our recommendations. We convey changes immediately and consistently.

• 5. Efficiency and Effectiveness

We seek effective and efficient ways to solve problems, better serve our customers, and to remain fiscally responsible. We are not afraid to try new things in our efforts to continuously enhance the results of our work. We constantly measure ourselves to demonstrate a commitment to be good stewards of the resources allocated to us.

• 6. Credibility

We work to constantly build and maintain trust within the Investment. We sustain credible, reliable, and trusted professional teams in each respective field within our areas of responsibility.

• 7. Responsiveness

We anticipate the needs of the investors and internal stakeholders. We put proactive plans in place to meet those needs with creative and fiscally responsible solutions. We follow through on our deliverables. We reply to requests for information in a timely manner.

• 8. Quality

We are committed to excellence in everything we do and strive to deliver value to the investment community. We adhere to ethical standards. By our work, we demonstrate a commitment to high quality.

• 9. Accountability

We take full responsibility for our activities and are accountable for our work. We honour our commitments and take pride in our work.

• 10. Respect

We approach our work with a deep respect for different opinions and seek to find common ground. No matter how difficult the issue or circumstance, we treat those we encounter with respect and dignity. We value not only different opinions, but also experiences, backgrounds and perspectives. We foster a culture of respect within our teams. Guided by these values, we serve the investors through the many financial and administrative areas we represent. We make a difference in the life of the investors by our collective efforts. We are dedicated to excellence and committed to providing value added service in a proactive, flexible, and efficient manner. We recognise that the quality of our performance directly impacts our investor’s ability to achieve success.